FAQ

Certainly! We are part of an exclusive network of the largest watch dealers globally. If the watch you're seeking isn't in stock, we would be glad to source it for you. Typically, we can fulfill orders within one week, and at most two weeks.

A watch marked “Available Upon Request” is not currently held in our inventory, but can be individually sourced through our global network of trusted suppliers. Once a suitable watch is secured and approved, the remaining balance is finalized and delivery is arranged — often arriving within just a few days.

Yes — a 10% deposit begins the sourcing search, and it is fully refundable. The remaining balance is only finalized once a suitable watch is secured and you have approved it.

Most sourcing requests are successfully completed within 24–72 hours. Exceptionally rare or high-demand pieces may take up to 7 days to secure.

Should we be unable to source a piece that meets your criteria within 7 calendar days, your deposit is promptly refunded in full — no questions asked.

Our collection includes both unworn and pre-owned timepieces. Every listing states the exact condition of the watch, and each piece undergoes a thorough multi-point inspection before it is offered for sale.

Simply complete the Sell & Trade watch form so we can evaluate your timepiece(s). One of our associates will review your submission and get back to you as soon as possible.

Yes, we do accept trades for most major brands. The submission process is similar to selling us your watch. Simply complete the Sell & Trade watch form so we can evaluate the details of your trade. After we receive the form, an associate will get back to you as soon as possible.

Of course. Many of our clients trade up — putting the value of their current watch toward a higher-end piece from our collection, or one we source for them. Complete the Sell & Trade form and tell us which watch you have your eye on.

Yes. When you consign, you put our worldwide network and trusted reputation across the top trading platforms to work for you. Together we agree on a target sales price, we market your watch aggressively to serious buyers around the globe, and every offer comes straight to you — nothing sells unless you say so. Learn more on our Consignment page.

Your watch is marketed under a five-star name — a verified Google profile, Chrono24 Trusted Seller status, and a top-rated eBay store. You set the price, you keep the final say on every offer, and we act purely as your advisors.

The brand, model, and reference number; whether you have the box and papers; the overall condition and any signs of wear; and the service history if known. After submitting the form, please text photos of the watch — front, sides, back, bracelet, dial closeup, and any signs of wear — to 310 426 8850.

We accept bank wire transfers and cryptocurrency. Bank wire payments carry no processing fee. Cryptocurrency payments incur a 2.2% processing fee.

Wire instructions and crypto details are provided directly by our team once you're ready to move forward. Questions? Call or text 310 426 8850.

We acquire our watches exclusively from reputable suppliers. When we accept trades from individual sellers, each watch undergoes an authentication process prior to being offered for sale. Once received, all watches are subjected to a thorough multi-point inspection. Every watch we publish to our collection includes complete authenticity assurance.

It varies by piece — every listing clearly states exactly what is included, whether that's the full set, box only, papers only, or the watch on its own.

Yes. A complete set — original box and papers — typically commands a stronger offer. Be sure to note exactly what you have when completing the Sell & Trade form.

We ship fully insured via FedEx overnight with signature required.

Yes — every shipment is fully insured from our hands to yours, and a signature is required upon delivery.

All timepieces are video recorded during the packing process to show true functionality and condition upon departure.

We buy, sell, trade, and consign the world's leading luxury brands — including Rolex, Patek Philippe, Audemars Piguet, Richard Mille, Vacheron Constantin, A. Lange & Söhne, IWC, Omega, Cartier, Hublot, Panerai, Breitling, Chopard, MB&F, Montblanc, and Ulysse Nardin. Browse them all on our Brands page.

We are a Chrono24 Trusted Seller, maintain a top-rated eBay store, and hold a verified Google Business Profile — all with five-star feedback.

Call or text us anytime at 310 426 8850 — it's the quickest way to get an answer on sourcing, selling, trading, or an active order.